Quality Control

Premium Rapid & Mold Industrial Co, Ltd
ContentQuality Policy and Quality ObjectivesDOCUMENT NOPRM-QP-01
Revision No3.0
Creation date2019-01-01
Last Update2019-06-30
1.Quality Policy:  Quality first; Excellence; Customer satisfaction; Continuous improvement
2. Quality Objectives
DepartmentContentObjectiveActualSource of statisticsRemark
General quality objectCustomer satisfaction≥98%/customer satisfaction questionnaireAnnually
Qualified rate≥98%96.7%Inspection formMonthly
On-time delivery rate≥98%(100% for automotive)95.5%Order delivery statisticsMonthly
Customer's complaints
≤3 times≤5 timesCustomer complaint
record form
The quality object of each department

International DeptCustomer satisfaction≥98%/customer satisfaction questionnaireAnnually
Mold manufacture departmentPlanned completion rate≥99.5%98.7%Production Plan and Daily Production RecordMonthly
Delivery rate for trial mold& sample≥98.5%≥96.3%Production Plan and Daily Production RecordMonthly
Qualification rate for  trial mold& sample≥95.5%≥94.5%Mold sample quality evaluation formMonthly
Sheet Metal FabricationOn-time delivery≥98%96%Sales storehouseMonthly
CNC machining centerOn-time delivery≥98%95.5%Sales storehouseMonthly
Die CastingOn-time delivery≥95%92.0%Sales storehouseMonthly
PMCOn-time delivery of
raw materials
≥98%94.6%Purchasing SheetMonthly
Project Engineering DepartmentAccuracy of engineering data≥98%97.8%Bill of materials/drawingsMonthly
Quality Assurance DepartmentTimely handling of customer complaints100%100.0%Customer complaint record formMonthly
Customer's complaints≤3 times≤5 timesCustomer complaint record formMonthly

Company Service Blog
product Inquiry
Have a question or request?
Click below, we’ll be happy to assist.